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Scheduled KuCoin Trading System Upgrade on February 22


Due to the malfunction of our third-party service system AWS, KuCoin is going to upgrade the trading system on 04:30:00 am, February 22, 2022 (UTC). The upgrade will take about 40 minutes.  

Dear KuCoin Users,

Due to the malfunction of our third-party service system AWS, KuCoin is going to upgrade the trading system on 04:30:00 am, February 22, 2022 (UTC). The upgrade will take about 40 minutes.  

During this period, the following functions will be affected: 

1. KuCoin will suspend all Spot and Margin (Cross and Isolated) trading pairs on Web, App and Open API, including the order-matching, order placing, order canceling.   

2. KuCoin will suspend all ETF secondary market trading pairs on Web, App, and Open API, including order-matching, order placing, order canceling.   

3. The Trading Bot will temporarily cease its services. Users will not be able to create or shut down trading bots and the running robots will not be influenced.  

10 minutes will be reserved to open the cancellation function before the end of the upgrade. To avoid possible risks, you may enable the “take profit/stop loss features”.   

Once the cancellation function is activated, we will notify everyone of the announcement as soon as possible; please pay close attention to our news channels.   

Notice

1. If a large price fluctuation occurs, we will postpone the upgrade accordingly and notify you via the announcement.   

2. During the upgrade period, order placing, order canceling, and order dealing will be suspended. Take profit/stop loss orders may be dealt with after the upgrade. Please cancel your orders in the Margin Market to avoid losses that violent market fluctuations may cause.   

Before the upgrade, please control the debt ratio well in advance to avoid the risk of liquidation caused by the high debt ratio at the end of upgrading. 10 minutes will be reserved to add the collateral in the Margin account before the end of upgrading. You can reduce the debt ratio by transferring funds to your Margin Account.   

We apologize for any inconvenience this may cause. Thank you for your understanding and support!    

The KuCoin Team




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